Frequently Asked Questions
Do I have to pay to get started on FloccPro?
Not at all! To get started on FloccPro, all you'll need is a skillset, a mindset, and the right toolset to get the job done.
How much commission is collected by the platform?
Flocc collects a 12% commission from its service providers' revenue, and charges a 7% commission to customers on the platform. Service providers also pay a 3% +$0.30 processing fee to Stripe for each transaction. These rates are significantly lower than similar websites, yet they still enable us to keep the platform growing and running smoothly.
How do I become verified?
We offer a verified status (indicated by a green checkmark at the top right of a service provider's profile). This mark will convey trust and reliability to the community. To become verified, a service provider must pay for and pass an FCRA-compliant background check, which can be found here.
Is there a FloccPro app?
There is a FloccPro app in the works, and it should be ready to download by Winter 2025.
Why do you talk so much about Jesus on this platform?
The founders of the Flocc brand believe that faith in Jesus is the only path to God and eternal salvation. Through Jesus, sins are forgiven, and a restored relationship with God is offered. This faith has proven to be a life-changing surrender that gives a new, hopeful purpose for this life and the next.
Because of this, they have committed their efforts to glorifying Jesus Christ on this platform.
Is it safe for me to connect my bank account to this platform?
- Encrypted Data: All payment data is encrypted both in transit (using TLS/SSL) and at rest (using AES-256). This means that if the data is intercepted, it is scrambled and unreadable.
- Tokenization: Stripe uses a tokenization process that replaces sensitive credit card numbers with unique, non-sensitive tokens. This means your financial details are never stored on the gig platform's servers, significantly lowering the risk of a data breach.
- Advanced Fraud Detection: Stripe's machine-learning tool, Radar, analyzes billions of transactions in real-time to detect and block fraudulent activity, protecting both you and the platform.
- Protective Infrastructure: Stripe isolates and manages its card data vault on a separate hosting infrastructure from its other services. Access is restricted to a small, dedicated team of engineers, with all access reviewed quarterly.
Contact Us
We cherish the connections we have with our community, and we always welcome communication from our Flocc family. Whether you have burning questions, insightful comments, or special requests, we encourage you to reach out to us via email. We are committed to providing timely and organized responses, ensuring that your concerns are addressed promptly. Your feedback is invaluable in helping us improve and serve you better. Don’t hesitate to share your thoughts with us; we look forward to hearing from you and continuing to strengthen our bond as a supportive family. Thank you for being an essential part of our journey!